Started in 2006, by Rachael and Ryan McDaniel, One-Touch Automation has been providing innovated Home Technology solutions in Central Indiana and the surrounding areas.
To make what otherwise would be complex systems, both fun and easy to use while providing an exceptional customer experience and delivering the project on time and on budget.
To provide a luxury buying experience for our clients while constantly improving our delivery. To elevate our industry and help create standards that will increase the perception/value/demand of our profession. To approach each project as a TEAM.
Our Sales Engineers introduce you to what a Home Technology Professional can provide. We then discover what solutions would enhance your lifestyle and discuss what solutions would best suit you and your home. During this time, we look at fit and finish, performance level, aesthetics, operation, etc.. and make sure we have a good idea of what you desire from your design.
After discovery, we start the Home Technology Design and provide an initial proposal. Together, we go over the details of the proposal and modify however you see fit.
When the design is finalized, your project gets sent to our production team. This is where your System gets fully Engineered, and the different Phases begin. You will be assigned a dedicated Project Manager who will be there every step of the way. The Project Manager has our entire team involved with your project to ensure its success.
The most important part of the project is going over the operation of the system with you. This is also the most fun part, showing it off! During this time, we go over the systems that are installed, how to operate them, basic troubleshooting that may occur and go over our on-going service procedures in case you need them.
As with all Technology, items need to be occasionally updated, reset, or serviced. Our on-going client support has you covered. With multiple service plans to choose from, we have one that will suit your needs and comfort level.
Our passion is coming up with solutions that will best complement and enhance your lifestyle. We take a consultive approach to design to make sure you get a system that is perfect for your needs. We are very transparent in everything we do; you get a link to your shared document folder so you can own all of your documentation as well as programming files. We pride ourselves on having a Team you can rely on for many years as your own personal Technology Assistance. When any question arises regarding Technology, we are happy to answer them, help you through them or find you the right resource to help.
We understand our industry has not executed well in the past and understand the experiences you have with typical "AV" guys. We are here for you. As Home Technology Integrators, we are now in demand more than ever in modern homes. We work with you as if we are a part of your Team. When you need us, we will be there. When you need answers, we are readily available. Our Goal is to enhance your product, not slow down the process. We want to be an extension of your Company and build a long lasting trusting relationship. We have an attention to detail that many Custom Builders share and expect.
We are here for you. If you have any questions on Technology, we are a phone call or email away and are happy to provide you the necessary information as you work through your designs. We have a Certified Outreach Instructor on staff that can teach you about the latest trends while you earn CEU's. We also have an ALA Lighting Specialist on staff that can help with your lighting needs. We want to be a resource for you, whether our Company ends up as the Integration Firm on the project or not. We want to be your technology consultant. When technology disappears in design, great spaces are achieved.