Service Agreements

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You are understanding that electronics need attention and you are willing to troubleshoot on your own (with our guidance), knowing

that we are here to help. Our regular rates apply.

You also need the flexibility to schedule on-site and value our personal support and expertise in keeping your system on line all the time.

Reserved for our most discerning clients with a 60-minute response time on top of all of the other features.

✔️Remote support within 120 min. 

✔️Support Available 8am to 8pm

 ✔️ Remote support within 60 min 

✔️Support Available 7am to 10pm 

✔️Same-day on-site support available 

✔️Night + Weekend appointments 

✔️Priority appointment scheduling 

✔️Service Labor Discount  

✔️Annual Tech Review 

✔️Proactive system monitoring

✔️24/7 remote support within 60 min 

✔️Same-day on-site support available ✔️Night + Weekend appointments 

✔️Priority appointment scheduling 

✔️Service Labor Discount  

✔️Annual Tech Review 

✔️Proactive system monitoring 

✔️Firmware Updates 

✔️Software Updates 

✔️Bi-Annual System Check 

✔️Advanced Equipment replacement

You are understanding that electronics need attention and you are willing to troubleshoot on your own (with our guidance), knowing that we are here to help. Our regular rates apply.

CHOOSE BASIC

✔️ Remote support within 24 hrs. 

✔️Support Available 8am to 5pm M-F