Program choices
Those who need foundational care and occasional adjustments. You are interested in keeping your Homes software up to date and value proactive care to ensure your home technology remains reliable, secure and effortless.
CHOOSE ESSENTIAL
✔️Annual on-site inspections for installed Systems
✔️Annual Firmware Updates for Surveillance, Network, and Control System.
✔️Annual Savant Essentials License Included ($550 value)
✔️Ubiquiti Enhanced Networking Support Included ($100 value)
✔️Support Available 8am to 5pm
Labor Cap: 5 hrs/yr in addition to Annual Visit
You also would like us to check in on the system once a quarter to verify everything is up and running and value our personal support and expertise in keeping your system on line all the time. This intended for busy households with multiple systems needing regular oversight.
CHOOSE PROACTIVE
✔️Quarterly remote check ins on installed systems.
✔️Annual on-site system inspections for installed systems.
✔️Annual Firmware Updates for Surveillance, Network, and Control System.
✔️Annual Savant Essentials License Included ($550 value)
✔️Ubiquiti Enhanced Networking Support Included ($100 value)
✔️Support Available 8am to 5pm
Service Labor Cap: 10 hrs/yr in addition to Annual Visit
Reserved for our most discerning clients with monthly system inspection and quarterly house visits on top of all of the other features. For the homeowner who wants comprehensive, VIP-level care.
CHOOSE SIGNATURE
✔️Monthly remote check ins on installed systems.
✔️Quarterly on-site system inspections for installed systems.
✔️Annual Firmware Updates for Surveillance, Network, and Control System.
✔️Annual Savant Essentials License Included ($550 value)
✔️Ubiquiti Enhanced Networking Support Included ($100 value)
✔️Support Available 8am to 5pm
Service Labor Cap: 20 hrs/yr in addition to Quarterly Visit
You are understanding that electronics need attention and you are willing to troubleshoot on your own (with our guidance), knowing that we are here to help. Our regular rates apply. You will call/text and schedule our service team to come in and do Firmware Updates and Security Patches when you feel it is necessary. Under the basic plan, any adjustments needed in the Savant Software will require an active Essential Subscription(included and managed in the other plans).
CHOOSE BASIC
✔️ Remote support within 24 hrs.
✔️Support Available 8am to 5pm M-F